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Research paper on marketing of banking services

Research paper on marketing of banking services

research paper on marketing of banking services

Nov 26,  · Research into the behavioral economics, marketing, and psychology of banking products has become critical to have a competitive edge. SUCCESSFUL STRATEGIES START WITH QUALITY INSIGHTS Knowing the numbers behind customer needs and behavior can effectively affect services sales, improve customer loyalty, and increase banks' market share Working with this service is a pleasure. Their Support is real people, and they are always friendly and supportive. I had a problem with my payment once, and it took Research Paper On Marketing Of Banking Services them like 5 mins to solve it. Their writers are also pretty cool/10() Purpose – The purpose of this paper is to investigate factors affecting e-banking usage based on electronic service (e-service) quality, attitude and customer satisfaction. Design/methodology/approach – A conceptual model to investigate factors that influence e-banking usage was developed based on review of existing literature



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Papers People. Spatial analysis of the distribution and determinants of bank branch presence in Ghana. Purpose — Expanding access to financial services for the 70 percent of Ghanaians who are unbanked is critical. Bank branches have been the primary channel for financial service delivery, but this may be changing because of technological Bank branches have been the primary channel for financial service delivery, but this may be changing because of technological innovations.


Analysts believe branch-based banking still has a role in promoting financial inclusion. The purpose of this paper is to examine the pattern of bank branch presence across rural and urban Ghana; the disparities in the spatial distribution of domestic, foreign, and rural and community bank branches; and the district level characteristics associated with the pattern of spatial distribution of bank branches.


Findings — The study f Save to Library. Income security, social comparisons and materialism. Purpose The purpose of this paper is to understand the effect of perceived income security ISresearch paper on marketing of banking services, materialistic values and socially driven aspirations on the financial well-being FWB of young Indian adults.


Questions were incorporated to measure social comparison and IS, research paper on marketing of banking services. A structural equation approach using data from respondents was used to test a hypothesized model of FWB. Findings The IS has the largest positive effect, while unemployment has the largest negative effect on FWB. Overt materialism OM negatively affects FWB. Socially motivated aspirations have an indirect negative effect mediated by OM.


Among demographic variables, income, education and stable employment increase FWB. Males have lower levels of FWB. The results may not be generalizable to India a Selection of appropriate electronic banking channel alternative. Purpose — The purpose of this paper is to examine the important criteria responsible for the adoption of different electronic banking channel EBC alternatives in Indian perspective. It also evaluates the intensity of the various It also evaluates the intensity of the various criteria, namely demographics, technological factors, service components and intention to use in determining the overall priorities of EBC.


The collective data was analyzed using analytical hierarchy process and priorities of different EBC were computed. Findings — ATM was found out to be the most preferred EBC alternative, followed by internet banking IB and mobile banking.


Awareness, self-efficacy, ease of use, usefulness and security were the criteria responsible for making ATM, the most preferred channel. Learning during research paper on marketing of banking services and implementing new bank offerings. PurposeKnowledge of the management issues for developing new bank offerings efficiently is limited, research paper on marketing of banking services. Furthermore, recent research suggests that organisational learning can contribute greatly to the success of innovation projects.


The aims The aims of this paper are to provide a detailed description of the development process of a new financial product and to identify learning actions that may contribute to its effectiveness. FindingsThe results revealed an informal development process consisting of a sequence of issues to solve and decisions to make.


Thus, selecting a development project that brings variance to the scope and degree of innovativeness could enrich the observed learning mechanisms. Second, as services are Purpose Given the large global investments made in FinTechs and the context of Brazilian credit which has been suffering from the effects of the crisis in the last decadethe purpose of this paper is to study the propensity of Purpose Given the large global investments made in FinTechs and the context of Brazilian credit which has been suffering from the effects of the crisis in the last decadethe purpose of this paper is to study the propensity of consumption of credit services offered by FinTechs of loans.


In order to discover the factors that influenced the propensity to apply for FinTech loans, a theoretical model was designed, which was tested by means of a survey given research paper on marketing of banking services individuals who might contract loans.


Findings From research paper on marketing of banking services results of the research, it was possible to draw a profile of the FinTechs of Brazilian loans and also to estimate the antecedents of the propensity to utilize this type of service, research paper on marketing of banking services.


Corporate social responsibility to build strong Brazilian bank brand. ABSTRACT Purpose — The purpose of this study is to identify and analyze the set of corporate social responsibility actions of a Brazilian bank as support to the strengthening of an organizational brand.


The specific scope is to discuss While Islamic scholars have developed the Islamic CSR from Exploratory factor analysis, confirmatory factor analysis, and other analyses are performed on the data collected from stakeholders in Malaysia. However, future studies could explore this in greater depth us Measuring efficiencies of Bangladeshi and Indonesian microfinance institutions. Trust and risk-taking in a pension investment setting. Purpose — The purpose of this paper is to examine the effect of trust on financial risk-taking in a pension investment setting.


Findings — Support the notion of trust being an influential variable in explaining risk-taking, and show that highly knowledgeable and highly involved individuals take on more risk. That individuals defined by knowledge and involvement have a different trust-risk-taking relation, however, not verified. Narrowly defined pension system environ Adoption of mobile banking services. PurposeThe purpose of this paper is to investigate which of four well-established theoretical models i.


technology acceptance model, theory of planned behavior, unified research paper on marketing of banking services of acceptance and use of technology, research paper on marketing of banking services, decomposed theory of FindingsResults indicate that the best model is an extension of the DTPB with perceived risk PR. To leave or retain? An interplay between quality digital banking services and customer satisfaction. The study utilized structural equation modeling with partial least squares PLS-SEM to analyze responses.


FindingsResults revealed a significant direct effect between digital banking services satisfaction and customer retention decision. This offers an opportunity for banking institution Purpose — The purpose of this paper is to investigate factors affecting e-banking usage based on electronic service e-service quality, attitude and customer satisfaction.


Data collected from e-banking users were used to test the model. The data were analysed based on PLS-SEM using SmartPLS 3. Findings — The result reveals that perceived e-service quality has a strong influence on customer satisfaction and use of e-banking, which means that greater quality of e-service has the potential to increase satisfaction and consequently result in to more use of e-banking. In this research findings, competence of e-service support staff, system availability, service portfolio, re Adoption of Internet banking by Australian consumers: an empirical investigation.


Quantifies the factors affecting the adoption of Internet banking by Australian consumers. The sample for this survey was drawn from individual residents and business firms in Australia. Shows that security concerns and lack of awareness Shows that security concerns and lack of awareness about Internet banking and its benefits Explaining satisfaction in double deviation scenarios: the effects of anger and distributive justice.


Purpose – Research has shown that more than half of attempted recovery efforts only reinforce dissatisfaction, producing a “double deviation” effect. Surprisingly, these double deviation effects have received little attention in service Surprisingly, these double deviation effects have received little attention in service marketing literature.


To fill this gap, this paper aims Service quality, satisfaction, trust, and loyalty: the moderating role of main-bank and wealth status. PurposeThe purpose of this paper is to develop a comprehensive model representing the relationships among service quality, customer satisfaction, trust and loyalty in a retail banking service.


Because many banks now emphasize acquiring Because many banks now emphasize acquiring more high-wealth and main-bank customers, this study also focuses on investigating the moderating roles of main-bank and wealth status on such relationships.


A total of valid samples were obtained from customers of a large commercial bank in Thailand. Data were analyzed using partial least squares structural equation modeling and multigroup analysis. FindingsCustomer-perceived service quality directly and indirectly affects, via satisfaction and trust, attitudinal and behavioral loyalty.


Service quality affects customer loyalty less if the customer holds main-bank status Online banking adoption: an empirical analysis. The social role of financial companies as a determinant of consumer behaviour. Maria del Mar Garcia de los Salmones, Andrea Perez and Ignacio Rodriguez del Bosque University of Cantabria, research paper on marketing of banking services, Santander, Spain the well-being and development of the society, such as the support to nonprofit organizations and the the well-being and development of the society, such as the support to nonprofit organizations and the respect for the environment Carroll, Impact of internal and external CSR on organizational performance with moderating role of culture: empirical evidence from Chinese banking sector.


PurposeThis study investigates the impact of corporate social responsibility CSR on organizational performance, especially competitive performance CP along with moderating role of the organizational culture OC from the banking PurposeThis study investigates the impact of corporate social responsibility CSR on organizational performance, especially competitive performance CP along with moderating role of the organizational culture OC from the banking sector of China.


Drawing on the stakeholder theory, the first goal is to examine the relationships between CSR and organizational CP. Second, the purpose is to evaluate the moderation of OC between the relationship of CSR and CP, respectively.


The convenience sampling was engaged to collect the data from the Chinese banking market with the help of students, colleagues and personal visits.




Marketing of Banking Services

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Industry Focus: Market Research in the Banking industry


research paper on marketing of banking services

Doctor Malot from Punjab College of India about bank marketing, done a research in with the name "Marketing of banking services - a challenging goals and new strategies that Within the limits of private banks and branches of foreign banks in India and investigate it based on parameters such asDeposit, growth, profits and otherFile Size: KB Our highly-educated and experienced writers Research Paper On Marketing Of Banking Services have at least Bachelor’s degrees to do your homework professionally. They always match your expectations no matter what kind of assignment you need Research Paper On Marketing Of Banking Services help with/10() Marketing of Bank services: A case study Slovak banks. September ; In book: Banking: Services, Opportunities and Risks (pp) There have been some research papers on financial services Estimated Reading Time: 10 mins

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